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Welcome to

SMG

Our mission is to help firms integrate requirements placed upon them by their customers, regulators, environment, etc. into a business management system that continually creates value for the company and its stakeholders.

Our approach is to leverage a company's capabilities with regulations or just basic needs and to create a business management system driven by your corporate "Dashboard" which effectively and efficiently addresses risk, compliance and quality requirements throughout your organization and actually turns them into opportunities for you.

The Dashboard is created with our Knowledge Management Approach that gathers information throughout the company the SMG way which:

Ų Selects what information is important

Ų Organizes the information to give it it’s context

Ų Manages the information by adding value and discovering the relationships and giving it meaning

Ų Administers this valuable information to those involved in the company to achieve planned results

Utilizing the Dashboard, we help to ensure proper alignment of your Vision, Mission, Quality Policy and Key Performance Indicators. These are then driven down to your organization via flowcharts and other methods.

Our company came into existence on the strength of the principals who with many years of experience in Management have often seen organizations fail to realize their true potential that their Management System has to offer, and in so doing have not maximized the return on what is a significant investment.

There has been a major paradigm shift in the industry away from unnecessary documentation and focus on conformity to a more flexible approach where the business processes predominate, but alas it is our experience that this has not been widely recognized and implementation is a rare occurrence. The old elemental approach still predominates, no doubt driven by fear and the inherent human weakness of reluctance to change.

It is the goal of SMG to expose people to the advantages that the above mentioned paradigm shift has to offer and put new life and meaning into management system methodology.

A management system that does not improve business performance is not effective.

Management system compliance with a standard or regulation should be a given.

What really matters is the bottom line.

Benefits The SMG Way - A Business Management System that:

Ų Focuses on the customer

Ų Drives never-ending improvement

Ų Is systemic & process based

Ų Streamlines processes and documentation

Ų Integrates instead of increases overhead

Ų Enables a more stable supply chain

Ų Breaks down silos i.e., risk, quality, operations

Ų SMG creates value for stakeholders!